Refund Policy
Last updated June 2026
This policy applies to paid NailFolio services. Free community listings do not require payment and are not covered by this policy.
Nail Business Growth
Nail Business Growth is billed at $99 per month and includes a three-month minimum commitment. Because work, strategy, and setup begin shortly after you start, the three-month commitment is non-refundable once the service has begun. You can cancel to stop billing after the minimum commitment is complete; cancellation stops future charges and does not automatically refund payments already made.
No guaranteed outcomes
NailFolio provides visibility strategy, optimization, recommendations, reporting, and ongoing guidance. We do not guarantee any specific search ranking, amount of traffic, number of bookings, or revenue, and payments are not refundable on the basis of results.
Duplicate charges or billing errors
If you believe you were charged in error or charged more than once, contact NailFolio within 7 days so we can review the issue.
Existing subscribers
Anyone still subscribed to an earlier NailFolio paid plan remains governed by the refund terms accepted when they subscribed until that subscription ends.
How to request a refund
To request a refund review, contact us with your name, email, service purchased, payment date, and reason for the request.
Policy changes
NailFolio may update this Refund Policy as services and payment options change. Updates will be posted on this page.